Last Updated: 11/03/25

1. Introduction
Toby Marsh Creative (“TMC”, “we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website (https://tobymarshcreative.com).

2. Data Controller
Toby Marsh Creative is the data controller responsible for your personal information. For any queries regarding this Privacy Policy, please contact us at:

3. Data We Collect
When you submit an enquiry via our website’s contact form, we collect the following personal information:

  • Organisation Name
  • Contact Full Name
  • Email Address
  • Phone Number
  • Region
  • Charity Sector
  • How we can support your work
  • Details about your organisation

4. How We Use Your Data
We collect and process your personal data to:

  • Respond to your enquiries
  • Provide information about our services
  • Improve our customer support
  • Maintain internal records

The legal basis for processing your personal data is legitimate interest, as we need this information to respond to your enquiry effectively.

5. Data Sharing
We do not sell, trade, or share your personal information with third parties unless required by law or necessary to provide our services.

6. Data Retention
We will retain your personal data for as long as necessary to respond to your enquiry and for a reasonable period thereafter in case of follow-ups. Once no longer needed, your data will be securely deleted.

7. Your Rights
Under the UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent where applicable
  • Lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk

8. International Data Transfers
Your personal data is stored within the UK and is not transferred outside the UK. If this changes, we will implement appropriate safeguards.

9. Cookies & Tracking
Our website uses cookies to enhance user experience. For more details, please visit our Cookies Policy.

10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

By using our website and submitting your details, you consent to this Privacy Policy.

11. Contact Us
If you have any questions about this Privacy Policy or your data rights, please contact us at studio@tobymarshcreative.com.